ORIGINALLY PUBLISHED IN NOVEMBER 1990 LIMA NEWSLETTER
A product is "official TI" if it has the TI name engraved
on it (hardware), or has a "copyright TI" statement (software).
To find out if the product was ever released call TI's consumer service
at 806-747-1882 and ask if the product in question is on any of their lists.
This can be important to you if you own TI products, because TI will still
repair and honor "original purchaser" warranties on all officially
released products. Even today, you can purchase NEW TI99/4a products, including
the 99/4A computer, from dealers such as L.L. Conner, TexComp, and Tenex.
TI still honors warranties, and still offers for a flat fee product exchange
or repair on ALL its products that are out of warranty.
You might be surprised what IS on the officially released list. Many of the HexBus peripherals ARE on the official list. I am told that recently someone purchased a HexBus printer plotter for the CC40, never used, from a dealer. The printer was defective. Although it is now 1990 and this product was withdrawn from the market by TI in 1984, the company honored its warranty sent a replacement printer plotter at no charge. On the other hand, products that were developed by TI but never officially marketed will not be repaired or supported by the company, even if the product has "Texas Instruments" written all over the thing. If you have one of these products and call TI about the thing, they will tell you that what you have does not exist!^^Here is a partial lost of "official never released" TI hardware that relates to home computers. These products officially do not exist.
I checked through back issues of Micropendium and found these products advertised used, as follows:
The MBX system is a special case. The software, including those modules that only work on the MBX system, were officially released by TI and can still be purchased new. The actual MBX system was marketed by Milton Bradley and not by TI. I don't know if the MBX system is "officially" released or not. Milton Bradley does not offer to fix our of warranty products. It was manufactured for a few weeks in November of 1983 before production was halted due to the TI Black Friday. Asking prices vary considerably.
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